How to Fix Pokemon Home Error Code 10015

For any Pokémon trainer, having access to all your precious Pokémon in one place is invaluable. That’s what makes Pokemon Home such a useful service. However, some trainers have recently reported running into a pesky error numbered 10015 when trying to transfer their Pokémon into Home. If you have encountered Pokemon Home error code 10015, don’t worry.

In this guide, we’ll explore the possible causes behind this error and provide fixes to get you back to seamlessly managing your Pokémon collection. With the right troubleshooting, you can resolve error code 10015 and continue enjoying Pokemon Home’s features for transferring Pokemon across various games. Read on to learn what might be triggering this error, and how to address it.

What is Error Code 10015

Error code 10015 is a problem that players have encountered when using the Pokemon Home cloud service. It occurs when players attempt to transfer a Pokémon, and it could mean that Pokemon Home detects hacked game data like hacked Pokémon or eggs and therefore isn’t allowing access to the service. The issue seems to have arisen with the latest Pokemon Home 2.0.0 update.

Possible Causes of Error Code 10015

To effectively address error code 10015, it’s important to understand the potential causes:

1. Corrupted Files or Incomplete Updates

This can be a common reason for error code 10015. Ensure that your Pokemon Home is updated to the latest version, as incomplete updates can lead to issues.

2. Bad Eggs

If you have bad eggs in your profile, it might trigger this error. You may want to consider deleting these bad eggs.

3. Hacked Game Data

Hacked game data, including hacked Pokémon or eggs, can trigger error code 10015. Make sure that your profile is free from any such data.

4. Weak or Unstable Internet Connection

A shaky internet connection can lead to problems with server communication, causing error code 10015. Ensure your internet is stable.

Also see: How to Fix Arknight Error Code 400

How to Fix Error Code 10015

Now that you have a better understanding of what can cause error code 10015, let’s explore the steps to resolve it:

1. Update Pokemon Home

Make sure that you have the latest version of Pokemon Home installed. To do this, connect your Nintendo Switch console to the internet, return to the HOME Menu, and launch the Pokemon Home application. The update will be downloaded and installed automatically, and once it’s installed, the newest version number will be displayed on the title screen.

2. Delete Bad Eggs

If you have any bad eggs in your profile, try deleting them. Some players have reported that the error appears when they are trying to store a bad egg over the Pokemon Home cloud service.

3. Use Profiles Without Hacked Pokémon

If you have any hacked Pokémon in your profile, try using profiles that don’t have any hacked Pokémon. This can help eliminate the error.

4. Contact Nintendo Customer Support

If none of the above methods work, you may need to contact Nintendo Customer Support for further assistance.

It’s essential to note that Error Code 10015 is a server-related issue that can occur when there are problems with your connection to the Pokemon Home servers. Therefore, it is recommended to check your internet connection and ensure it is stable. Additionally, make sure that you are not trying to transfer any hacked Pokémon.


Error code 10015 in Pokemon Home can be frustrating, but with the right steps, you can resolve it and get back to enjoying your Pokémon adventures. Keep your Pokemon Home updated, eliminate bad eggs, avoid hacked game data, and ensure a stable internet connection. If you’re still having trouble, don’t hesitate to reach out to Nintendo Customer Support for assistance.

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