How to Fix PlayStation 4 Error SU-30746-0

If you’re a PlayStation 4 owner, you may have encountered the dreaded error code SU-30746-0 at some point. This error signifies that your PS4 is having trouble locating the correct update file to update the system software. It can be a frustrating experience, but fear not, as we’ve got you covered with solutions to resolve this issue.

What is PS4 Error Code SU-30746-0

Before diving into the solutions, let’s understand what this error code means. PS4 Error Code SU-30746-0 occurs when the system can’t find the necessary update file for the system software. Several factors can trigger this error, including a poor internet connection, corrupted system files, or even issues with your PS4 controller not connecting properly.

Restart Your PlayStation 4 and Update with a Wired Connection

The first step to resolve this issue is to restart your PlayStation 4 console. Sometimes, a simple reboot can fix the problem. After restarting, attempt to update the system software using a wired internet connection if possible. A wired connection tends to be more stable and less prone to interruptions than a wireless one.

Update the System Software via USB Storage

If the wired connection method doesn’t work, you can try updating the system software using a USB storage device. Ensure the USB device contains the correct update file and follow the on-screen instructions to initiate the update.

Initialize PS4 and Reinstall System Software

Should the previous methods fail, consider initializing your PS4. This step erases all data from your console, so make sure to back up your important data before proceeding. After initializing, reinstall the system software. This essentially gives your PS4 a fresh start.

Check Controller Connection

Sometimes, the error may stem from your controller not connecting correctly to the console. Make sure your controller is properly paired and functioning. Try connecting it via a USB cable if necessary.

Contact PlayStation Support

If none of the above methods work, it’s time to seek assistance from PlayStation support. They can provide specific guidance tailored to your situation.

What Causes PS4 Error Code SU-30746-0?

Understanding the root causes of this error can help prevent its recurrence. As mentioned earlier, it can be triggered by various factors:

  1. Poor Internet Connection: A slow or unstable internet connection can hinder the download of the updated file.
  2. Corrupted System Files: Over time, system files can become corrupted, leading to errors like SU-30746-0.
  3. Faulty Hard Drive: A faulty hard drive can disrupt the update process.
  4. Controller Issues: Problems with the controller connecting to the console can also trigger this error.

If you continue to encounter the PS4 error code SU-30746-0 despite attempting all available solutions, it is advisable to reach out to PlayStation support for further assistance. Their experts can offer additional troubleshooting steps or advise on the possibility of sending your console in for repair. Additionally, it’s worthwhile to investigate whether there are any reported issues associated with the latest PS4 firmware update, as this could potentially be the root cause of the error.

It is indeed feasible to resolve the PS4 error code SU-30746-0 without losing any data. Here are some recommended methods to consider:

  1. Restore PS4 settings to their default configurations.
  2. Update the system software using a USB storage device.
  3. Verify that the controller is correctly connecting to the console.
  4. Initiate a PS4 initialization and reinstall the system software, but opt for the “Initialize PS4 (Reinstall System Software)” option instead of the “Initialize PS4 (Full)” alternative.

It is crucial to be aware that initializing the PS4 and reinstalling the system software through the “Initialize PS4 (Full)” option will result in the deletion of all data stored on the console. Consequently, it is advisable to explore alternative methods first before considering this option as a last resort.

As per search results, it is not mandatory to have a wired internet connection to resolve the PS4 error code SU-30746-0. While some sources suggest attempting to update the system software via a wired internet connection if feasible, others recommend utilizing a USB storage device for this purpose. Consequently, it is entirely possible to rectify the error code utilizing either a wireless internet connection or a USB storage device.


1. Can a Faulty Hard Drive Cause Error SU-30746-0?

A: Yes, a faulty hard drive can be one of the causes behind PS4 Error Code SU-30746-0.

2. Are There Other Error Codes Related to PS4 System Software Updates?

A: Yes, there are several other error codes that can occur during a PS4 system software update. Some examples include CE-30002-5, SU-30645-8, and SU-42118-6. Each code has its own set of recommended steps to resolve the issue.

3. How Can I Prevent PS4 Error Code SU-30746-0?

A: To prevent this error, follow these tips:

Ensure a stable and fast internet connection.

Use a wired connection when possible.

Don’t interrupt the update process.

Verify your controller’s connection.

Regularly back up your data.

4. Is There a Support Resource for PS4 Error Codes?

A: Yes, if you encounter any error code during a PS4 system software update, visit the PlayStation support website for detailed guidance on resolving the issue.

5. What Should I Do if None of the Solutions Work?

A: If none of the solutions provided here work, it’s best to contact PlayStation support for personalized assistance.


PS4 Error Code SU-30746-0 can be frustrating, but with the right approach, you can resolve it and enjoy uninterrupted gaming on your PlayStation 4. Remember to follow the prevention tips to avoid encountering this error in the future.

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