How to Fix Payday 3 Nebula Data Error: Failed to Fetch Game Config Data

Learn how to resolve the “Nebula data error. Failed to fetch game config data” issue in Payday 3 with our comprehensive guide. Follow step-by-step instructions and expert tips to get back to gaming seamlessly.


If you’re an avid Payday 3 player and have encountered the frustrating “Nebula data error. Failed to fetch game config data” problem, fear not. In this guide, we’ll walk you through various solutions to resolve this issue, ensuring you can enjoy your gaming experience without interruptions.

1. Unlink Your Nebula Account and Create a New One on Starbreeze

Is your Payday 3 plagued by the Nebula data error? Try this first solution:

Sometimes, the problem might stem from your Nebula account. To fix this, follow these steps:

  • Go to the official Nebula account page on the Starbreeze Nebula website.
  • Click on the “Sign Up” button.
  • Enter your email address and create a new password.
  • Fill out any other required information about yourself.
  • Choose one of the available options to verify your account.

By unlinking your existing Nebula account and creating a new one, you can often resolve the data error issue.

2. Check the Payday 3 Servers

Before making any drastic changes, it’s a good idea to check if the issue lies with the game servers. Follow these steps:

  • Ensure you have an active internet connection.
  • Visit the official Payday 3 website or social media channels for server status updates.
  • You can also check gaming forums for any server-related discussions.

If the servers are down, the issue might resolve itself once they’re back online.

3. Verify the Game Files on Steam

Corrupted or missing game files can lead to the Nebula data error. Here’s how to verify and repair game files on Steam:

  • Launch Steam and go to your game library.
  • Right-click on Payday 3 and select “Properties.”
  • In the “Local Files” tab, click on “Verify Integrity of Game Files.”

Steam will check for missing or corrupted files and automatically replace them.

4. Install the Latest Updates for the Game

Developers often release updates to fix bugs and errors. Make sure your game is up to date by following these steps:

  • Open your gaming platform (Steam, Epic Games, etc.).
  • Check for available updates for Payday 3.
  • Download and install any pending updates.

Keeping your game current can help eliminate the Nebula data error.

5. Reinstall the Game from Scratch

When all else fails, a fresh installation can be the solution:

  • Uninstall Payday 3 from your device.
  • Download the game again from your gaming platform’s store.
  • Install it and try launching it once more.

This can resolve deep-seated issues causing the error.

6. Contact the Game’s Support Team

If none of the above solutions work, it’s time to reach out to the experts:

  • Contact the support team for Payday 3 through their official website.
  • Describe your issue in detail and provide any error messages you’ve encountered.

The support team will offer personalized assistance to get you back in the game.

Also see: How to Solve Payday 3 Nebula Error Xbox Series X

Nebula: The Heart of Payday 3

Understanding the Nebula platform is crucial to troubleshooting the data error. Nebula, created by Starbreeze, serves as the backbone for Payday 3. It manages user accounts and game configurations, ensuring players have seamless access to the game.

What Causes the Nebula Data Error in Payday 3?

The dreaded “Nebula data error. Failed to fetch game config data” issue often arises due to problems with Nebula servers or user accounts. When either of these components experiences difficulties, players may encounter this error.

Creating a New Nebula Account for Payday 3

To create a new Nebula account and potentially resolve the error, follow these steps:

  1. Visit the official Nebula account page on the Starbreeze Nebula website.
  2. Click on the “Sign Up” button.
  3. Enter your email address and create a password.
  4. Fill out any other required information about yourself.
  5. Choose one of the available options to verify your account.

Once you’ve completed the verification process, your new Nebula account will be ready for Payday 3 action.


Q: How do I know if my Payday 3 server is down?

A: To check the server status, visit the official Payday 3 website or forums for updates.

Q: Will reinstalling Payday 3 delete my progress?

A: Reinstalling the game should not delete your progress, as your game data is typically stored online.

Q: Is Nebula the same as Steam?

A: No, Nebula is a separate platform created by Starbreeze specifically for managing Payday 3 accounts and configurations.

Q: What should I do if I encounter issues during Nebula account creation?

A: If you face difficulties while creating your Nebula account, reach out to the game’s support team for assistance.

Q: Are there any charges associated with creating a Nebula account?

A: No, creating a Nebula account for Payday 3 is typically free of charge.

Q: How long does it take to create a new Nebula account?

A: The account creation process is usually quick and should not take more than a few minutes.


Don’t let the “Nebula data error” disrupt your Payday 3 gaming experience. With the solutions provided in this guide, you’ll be back in action in no time. If you encounter persistent issues, remember that the game’s support team is there to assist you. Happy gaming!

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