How To Fix Error NP-31805-7

Have you ever been happily gaming away on your PlayStation, only to get the dreaded “error np-31805-7” when trying to upload your data to the cloud? As annoying as it is, this error doesn’t have to ruin your gaming experience. In this guide, we’ll walk through the common causes of error np-31805-7 and simple solutions to get you back in the game.

Whether it’s your game saves, screenshots, or other important data, nothing’s worse than excitedly sharing it online only to have PlayStation Network give you a cryptic, unhelpful error code. But once you know what causes error np-31805-7 and a few easy ways to fix it yourself, you can get rid of this pesky bug. With a stable internet connection, a system update, and a few other quick troubleshooting steps, you can say goodbye to error np-31805-7 and spend more time playing.

What is Error NP-31805-7

Before delving into the solutions, it’s essential to understand the root causes of Error NP-31805-7. This error can manifest for various reasons, such as a bug in the network, unstable internet connections, hardware issues, exceeding the maximum storage of PlayStation Plus, disconnection while connecting to the PS+ cloud, and glitches. Identifying the exact cause of your error can significantly aid in finding an appropriate solution.

Solutions to Fix Error NP-31805-7

  1. Delete the Failed Upload Message:
    • First, navigate to the notifications on your PlayStation.
    • Locate the failed upload message and delete it.
    • Now, attempt to upload the file again. This simple step can often resolve the error.
  2. Reboot Your Router and Modem:
    • Sometimes, the hardware can be the culprit behind this error.
    • Try rebooting your router and modem to refresh your connection.
    • After the reboot, retry uploading your content.
  3. Check Your Internet Connection:
    • Ensure that your internet connection is stable and robust enough to handle the data upload.
    • A weak connection can lead to this error, so make sure your signal strength is optimal.
  4. Check for System Updates:
    • Keep your PlayStation 4 system up to date with the latest software updates.
    • Outdated software can sometimes trigger this error, so staying current is essential.
  5. Contact PlayStation Support:
    • If none of the above solutions work, it’s time to seek assistance from PlayStation Support.
    • Their experts can help you troubleshoot the issue and provide tailored solutions.

It’s worth mentioning that Error NP-31805-7 is not a one-size-fits-all problem. The solution that works for one user may not necessarily work for another. Therefore, it’s advisable to try multiple solutions until you find the one that resolves your specific issue.

Also see: Diablo 4 Error Code 700004: How to Fix It

Error NP-31805-7 vs. Error NP-31805-6

To avoid any confusion, it’s important to note the distinction between Error NP-31805-7 and Error NP-31805-6. Both are network errors that can occur on a PlayStation 4, but they stem from different issues.

Error NP-31805-7 occurs when you encounter problems while attempting to upload content to the cloud. This could be screenshots, game saves, or other data. On the other hand, Error NP-31805-6 arises when you experience difficulties connecting to the PlayStation Network.

Error NP-31805-6 can be triggered by various factors, including server maintenance, an unstable internet connection, or issues with your PlayStation Network account. The solutions for these errors may vary, so it’s crucial to identify the specific error code and its underlying cause before proceeding with troubleshooting.


Error NP-31805-7 can be a frustrating hiccup in your PlayStation gaming experience, but with the right guidance, you can resolve it efficiently. Remember that persistence and patience are key when troubleshooting these network errors. If you encounter difficulties, don’t hesitate to reach out to PlayStation Support for professional assistance.

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